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Privacy Policy

Effective date: July 10, 2026  ·  Last updated: July 10, 2026

Hoot Home Loans, LLC (“Hoot,” “we,” “us,” or “our”), NMLS ID 2532931, respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit hoothomeloans.com or apply for or obtain a mortgage loan through us. Because we are a financial institution, our handling of nonpublic personal information is also governed by the federal Gramm-Leach-Bliley Act (GLBA) and its implementing Privacy Rule.

1. Information we collect

We collect personal information you provide and information collected automatically:

  • Identifiers: name, age, mailing address, email address, phone number, and Social Security or taxpayer ID number.
  • Financial information: income, assets, liabilities, account balances, credit history, and information from your loan application and consumer reports.
  • Employment information.
  • Internet/device activity: IP address, browser type, device identifiers, pages visited, and similar data collected via cookies, web beacons, and pixel tags.

2. How we use information

We use personal information to evaluate, process, originate, service, and sell mortgage loans; verify identity and prevent fraud; comply with legal and regulatory obligations; operate and improve our website; and, where permitted, market our products and services to you.

3. How we share information (GLBA)

We share nonpublic personal information only as permitted by law, including with: service providers and business partners who help us process, underwrite, service, or sell your loan; lenders and investors; credit bureaus and verification vendors; and regulators or others as required by law. We do not sell or rent your personal information. Our GLBA Privacy Notice describing your right to limit certain sharing is provided to you at application and annually as required.

4. Cookies and tracking technologies

We use cookies, web beacons, and pixel tags to operate the site, measure traffic, and support advertising. You can control cookies through your browser settings. Depending on your state, the use of advertising/analytics cookies may be considered a “sale” or “sharing” of personal information — see Section 6.

Some browsers and browser extensions offer a “Global Privacy Control” (GPC) or “Do Not Track” signal. Where technically feasible, we treat a GPC signal as a valid opt-out request for the “sale” or “sharing” of personal information as described in Section 6.

5. How we protect information

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure, consistent with the GLBA Safeguards Rule.

6. California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know the categories and specific pieces of personal information we collect;
  • Request deletion;
  • Request correction; and
  • Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising.

We will not discriminate against you for exercising these rights.

Important GLBA exemption: Personal information we collect, process, or disclose in connection with a financial product or service under the GLBA is exempt from the CCPA/CPRA. The rights above therefore apply primarily to website-collected data (such as browsing activity and cookie data) that is not GLBA-regulated.

To exercise your rights, contact us at compliance@hoothomeloans.com or 877-466-8195. To opt out of advertising cookies, use our Do Not Sell or Share My Personal Information link to adjust your cookie preferences.

We will respond to verifiable requests within 45 days as required by law, with the possibility of a 45-day extension where reasonably necessary. We may ask for information to verify your identity — typically the name, email, and phone number on file with us — before processing requests to access, correct, or delete your personal information. An authorized agent may submit a request on your behalf; we may require proof of authorization.

7. Other state privacy rights

Residents of other states with comprehensive privacy laws (e.g., Colorado, Virginia, Connecticut) may have similar rights to access, correct, delete, and opt out, subject to the same GLBA exemption. Contact us using the information below to make a request.

Residents of Colorado, Virginia, and other states with a statutory right to appeal may also appeal our decision if we decline a privacy request. To appeal, reply to our written response or contact us using the information below; we will respond to appeals within the time frame required by your state’s law.

8. Marketing opt-out

To opt out of marketing calls or mail, contact us at 877-466-8195. To stop marketing emails, use the unsubscribe link in any message. To stop text messages, reply STOP — see our SMS Terms.

9. Children’s privacy

Our website is not directed to children under 13 and we do not knowingly collect their information.

10. How long we keep information

We retain your personal information for as long as necessary to provide products and services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Because mortgage transactions are subject to record-keeping requirements under state and federal law, loan-application and account records are typically retained for at least three years after the loan is closed or the application is withdrawn, and longer where required by lender, investor, or regulator record-keeping rules.

11. Changes and contact

We may update this Policy and will revise the “Last updated” date above.

Questions or requests:
Hoot Home Loans, LLC
811 W 7th St, Office No. 0923, Los Angeles, CA 90017
compliance@hoothomeloans.com  ·  877-466-8195
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Hoot Home Loans, LLC  |  NMLS ID 2532931  |  811 W 7th St, Office No. 0923, Los Angeles, CA 90017  |  877-466-8195

Hoot Home Loans, LLC is an Equal Housing Opportunity lender. We do business in accordance with the Federal Fair Housing Act and the Equal Credit Opportunity Act. Licensed in AL, AZ, CA, CO, FL, GA, IA, KS, LA, MD, MI, MS, MT, NE, NJ, NC, OH, OK, OR, PA, SC, TN, TX, and WI. Not all products are available in all states. See Disclosures & Licensing for state license numbers.

This is not a commitment to lend. All loans are subject to credit approval, underwriting, and property appraisal. Rates, terms, programs, and fees are subject to change without notice and may vary by state. Information on this website does not constitute financial, legal, or tax advice. Verify our licenses at NMLS Consumer Access.

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